Privacy Policy

This Privacy Policy governs how Iris Enterprise Solutions ("We", "Us", or "Our"), the company behind the GetUpskilled brand, collects, uses, discloses, and protects your personal data when you visit withgetupskilled.com or purchase any of our digital products. By using our website or purchasing from us, you agree to the terms of this policy.

Iris Enterprise Solutions is a Nigerian company. This policy is governed by the Nigeria Data Protection Regulation (NDPR) as issued by the National Information Technology Development Agency (NITDA). We are committed to responsible data handling for all our customers, regardless of where in the world they are located.

1. Information We Collect

We collect information to provide, operate, and improve our services. This includes:

• Identity & Contact Data: Your first name and email address, provided voluntarily when making a purchase or joining our mailing list.
• Transaction Data: Details of which products you purchased and your transaction reference number. We do not store your full card details. All card data is handled exclusively and securely by our payment processor partner(s).
• Technical & Usage Data: Information such as your device type, browser, IP address, pages visited, and session activity, collected automatically when you interact with our website.
• Marketing Data: Your preferences regarding receiving communications from us, and engagement data such as email opens and link clicks.

2. How We Use Your Data

We use your personal data only for the following lawful purposes:

• Order fulfilment: Delivering your purchased products and sending receipts.
• Communication: Sending relevant product updates, educational content, and promotional offers. You may opt out at any time.
• Service improvement: Understanding how our website and products are used so we can make them better.
• Advertising and marketing measurement: Using tracking tools and anonymised data to measure the performance of our digital advertising campaigns and reach relevant potential customers.
• Fraud prevention and security: Detecting and preventing fraudulent transactions, chargebacks, and unauthorised access.

3. Tracking and Advertising Technologies

We use industry-standard tracking technologies, including cookies, pixels, and server-side tools, to measure the performance of our advertising and improve how we reach potential customers. These tools may collect information about your interactions with our website and share aggregated or anonymised signals with our advertising partners.

Where your email address is used for advertising measurement purposes, it is processed in a non-reversible format so that your actual email is never transmitted to any third-party advertising platform in a readable form.

You may limit cookie-based tracking through your browser settings. This will not affect any purchase you have already completed.

4. Email Communications

By providing your email address at checkout, you consent to receiving transactional emails (such as your download link and receipt) and marketing communications related to our products. You may unsubscribe from marketing emails at any time using the unsubscribe link included in every email. Transactional emails necessary to fulfil your purchase cannot be opted out of.

5. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data is shared only in the following circumstances:

• Service partners: Third-party providers we engage to operate our business - including payment processing, email delivery, and website hosting - who are contractually bound to process your data only on our behalf and in accordance with our instructions.
• Advertising measurement: Anonymised or hashed identifiers shared with digital advertising platforms solely to measure and optimise our marketing campaigns.
• Legal obligations: Where required by Nigerian law, a court order, or regulatory authority, or where necessary to protect the rights, property, or safety of Iris Enterprise Solutions, our customers, or others.

6. Your Rights Under the NDPR

In accordance with the Nigeria Data Protection Regulation (NDPR), you have the following rights with respect to your personal data held by us:

• Right of Access: You may request confirmation of whether we hold personal data about you and obtain a copy of that data.
• Right to Rectification: You may request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Deletion: You may request that we delete your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations (such as keeping financial records).
• Right to Object: You may object to us processing your personal data for direct marketing purposes at any time, and we will honour that objection.
• Right to Withdraw Consent: Where our processing of your data is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing carried out before you withdrew.

To exercise any of these rights, please contact us at withgetupskilled@gmail.com. We will respond within 30 days.

7. Data Retention

We retain your personal data for as long as is necessary to fulfil the purposes described in this policy and to comply with our legal obligations. Purchase and transaction records are retained for a minimum of 7 years for financial and regulatory compliance. Marketing data is retained until you withdraw consent or unsubscribe.

8. Age Restriction

Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal data from anyone under 18. If you believe we have inadvertently done so, please contact us immediately and we will promptly delete the relevant data.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. However, no system is entirely infallible, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website or services after any update constitutes your acceptance of the revised policy.

11. Contact Us

For any questions or requests relating to this Privacy Policy or your personal data, please contact us at: withgetupskilled@gmail.com

Terms of Use

These Terms of Use ("Terms") constitute a legally binding agreement between you ("you", "User") and Iris Enterprise Solutions ("We", "Us", or "Our"), the Nigerian company operating the GetUpskilled brand, concerning your access to and use of our website and all digital products we offer.

By purchasing or accessing any of our products, you confirm that you are at least 18 years old, that you have read and understood these Terms, and that you agree to be bound by them. If you do not agree, do not purchase or use our products.

1. Intellectual Property & Single-User Licence

All content, PDFs, guides, templates, scripts, strategies, graphics, and other materials made available through GetUpskilled (our "Content") are the exclusive intellectual property of Iris Enterprise Solutions and are protected under the Copyright Act (as amended) of the Federal Republic of Nigeria and applicable international intellectual property conventions.

Upon purchase, you are granted a revocable, non-exclusive, non-transferable, single-user, personal licence to access and use the Content strictly for your own personal or internal business purposes.

You expressly agree NOT to:

• Resell, redistribute, sublicense, or share our Content with any third party, whether for payment or for free.
• Share download links, template access links, or product files with other individuals, group-buy communities, or business partners.
• Adapt, repackage, translate, or create derivative works from our Content to sell or distribute as your own product.
• Upload or share our Content on file-sharing platforms, messaging groups, cloud storage, or any similar service accessible by others.
• Claim ownership or authorship of any of our Content.

Breach of this licence will result in immediate termination of your access without refund. We reserve the right to pursue civil and criminal remedies for copyright infringement to the fullest extent permitted by law, including in Nigerian courts and in any jurisdiction where the infringement occurred.

2. Third-Party Platform Disclaimer

Our Content references third-party platforms and services for educational purposes. We are not affiliated with, endorsed by, or partnered with any third party mentioned in our materials.

Third-party platforms change their rules, fees, and interfaces without notice. We make no guarantee that specific steps, screenshots, or methods described in our guides will remain accurate after the date of your purchase. Your use of any third-party platform is governed solely by that platform's own terms, and you are entirely responsible for ensuring your compliance with them. We accept no liability for account restrictions, bans, or financial losses arising from changes to third-party platform policies.

3. No Earnings Guarantee / Results Disclaimer

GetUpskilled provides educational tools and templates designed to improve your marketing and sales skills. We make no guarantee of any specific financial outcome, revenue figure, number of leads, sales, messages, or any other measurable result.

Any case studies, testimonials, or figures presented on our website or in our materials represent the individual experiences of specific users and are not a guarantee, representation, or warranty that you or anyone else will achieve the same or similar results. Your outcomes depend entirely on your own effort, the quality of your product or service, market conditions, ad spend, and other factors entirely outside our control. Our Content is provided for educational and informational purposes only and does not constitute professional business, financial, or legal advice.

4. Age Requirement & Acceptable Use

You must be at least 18 years of age to purchase or use our products. By purchasing, you represent and warrant that you meet this requirement.

You agree to use our Content only for lawful purposes, and specifically agree not to use it to:

• Market, promote, or sell illegal products or services.
• Engage in deceptive, misleading, or fraudulent practices of any kind.
• Harass, deceive, or exploit any individual.
• Violate any applicable local, national, or international law or regulation.

5. Refund Policy

We offer a 7-Day Refund Guarantee on all our digital products. This guarantee is conditional and exists to protect both our genuine customers and our intellectual property from abuse.

To be eligible for a refund, ALL of the following conditions must be satisfied:

• Your refund request must be received within 7 calendar days of your original purchase date and time.
• You must provide proof of implementation - evidence that you applied the methods described in the product and that they failed to deliver value to your business.
• The request must be made in good faith. We reserve the right to decline refund requests where the evidence suggests the material was accessed and immediately returned without any genuine attempt at implementation.

All refund decisions are at our sole and final discretion. To request a refund, email us at withgetupskilled@gmail.com with your proof of implementation and the email address used for your original purchase.

6. Payments, Chargebacks & Fraud

All payments are processed securely through our payment processor partner(s). By providing your payment details, you authorise the applicable charge for the products you select.

Where you elect to add a product to your order after your initial purchase, you expressly authorise us - through the secure payment credentials you have already provided - to process the stated additional charge. You will always be shown the exact amount before any charge is made.

Fraudulent Chargebacks: Filing a chargeback or payment dispute with your bank or card issuer for a purchase you legitimately made - without first attempting resolution directly with us - constitutes fraud. We will vigorously contest any fraudulent chargeback with full transaction evidence. Confirmed fraudulent chargebacks will result in a permanent ban from all GetUpskilled products and services and may be reported to relevant fraud prevention agencies.

7. Disclaimer of Warranties

Our Content and website are provided on an "as is" and "as available" basis, without any warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, completeness, or non-infringement. We do not warrant that our website will be uninterrupted or error-free at all times.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Iris Enterprise Solutions, its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including any loss of profits, revenue, data, or business opportunity, whether arising from your use of or inability to use our products, any errors or omissions in our Content, or any other matter relating to our services.

In all circumstances, our maximum aggregate liability to you for any claim shall not exceed the total amount you actually paid us for the specific product in dispute.

9. Indemnification

You agree to indemnify, defend, and hold harmless Iris Enterprise Solutions and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your breach of these Terms; (b) your use of our Content outside the scope of the licence granted; (c) your infringement of any intellectual property or other right; or (d) any claim by a third party arising from your use of our materials.

10. Modifications

We reserve the right to update or modify these Terms and the pricing of our products at any time without prior notice. Changes to pricing do not affect purchases already completed. Continued use of our website or products following any update to these Terms constitutes your acceptance of the revised version. We will update the "Last updated" date at the top of this page when material changes are made.

11. Dispute Resolution

Before taking any formal legal action, you agree to first contact us at withgetupskilled@gmail.com and allow us at least 30 days to attempt an informal resolution.

If informal resolution fails, any dispute arising from or relating to these Terms or our products shall be subject to the exclusive jurisdiction of the courts of Lagos State, Nigeria. You consent to the personal jurisdiction of such courts.

Notwithstanding the above, we reserve the right to seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property rights, without the need to post bond or other security.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria and the applicable laws of Lagos State, without regard to conflict of law principles.

13. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Iris Enterprise Solutions with respect to your use of our services, and supersede all prior agreements and understandings on the same subject matter.

15. Contact Us

For any questions about these Terms, please contact us at: withgetupskilled@gmail.com